tag:status.threatkey.com,2005:/historyThreatKey Status - Incident History2024-03-29T05:23:42ZThreatKeytag:status.threatkey.com,2005:Incident/63936922021-02-24T04:52:22Z2022-03-07T17:58:42ZThis is an example incident<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>04:52</var> UTC</small><br><strong>Resolved</strong> - Empathize with those affected and let them know everything is operating as normal.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>04:42</var> UTC</small><br><strong>Monitoring</strong> - Let your users know once a fix is in place, and keep communication clear and precise.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>04:48</var> UTC</small><br><strong>Identified</strong> - As you continue to work through the incident, update your customers frequently.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>05:18</var> UTC</small><br><strong>Investigating</strong> - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.</p>